Frequently Asked Questions
1. What products do you sell?
We sell jerseys, sports apparel, athletic-style clothing, and related wearable products for game-day style and everyday wear.
2. Where do you ship?
We provide worldwide shipping to the United States, Europe, Australia, and Rest of the World. Final shipping availability may depend on carrier coverage, local regulations, customs rules, and checkout settings.
3. How long does order processing take?
Orders are usually processed within 1–4 business days after payment is successfully completed. Business days are Monday through Friday, excluding weekends and public holidays.
4. How long does delivery take?
Estimated delivery time is 5–9 business days for the United States, 7–14 business days for Europe, 8–15 business days for Australia, and 10–20 business days for Rest of the World. Delivery time starts after the order has been processed and shipped.
5. How much does shipping cost?
Shipping costs are USD $8.99 for the United States, USD $12.99 for Europe, USD $16.99 for Australia, and USD $22.99 for Rest of the World.
6. Do you offer free shipping?
Yes. Free shipping is available only for U.S. orders over USD $120.00. Free shipping is not available for Europe, Australia, or Rest of the World unless a special promotion clearly states otherwise.
7. Which carriers do you use?
We may use USPS, UPS, FedEx, DHL, YunExpress, or other regional delivery providers depending on your destination, package size, product type, and available shipping route.
8. Will I receive tracking information?
Yes. After your order ships, tracking information will be sent to the email address used at checkout when available. Tracking updates may take 24–72 hours to appear after the carrier receives the package.
9. Do international orders have customs duties or import taxes?
U.S. orders generally do not involve customs duties. International orders may be subject to customs duties, VAT, import taxes, brokerage fees, or local charges depending on the destination country or region. These charges are usually the responsibility of the recipient.
10. What should I do if my package arrives damaged or incorrect?
Please inspect your package immediately after delivery. If the item is damaged, defective, missing parts, or incorrect, contact us within 48 hours after delivery at service@camdaro.com. Include your order number, photos of the item, photos of the packaging, and a photo of the shipping label.
11. How long do I have to request a return?
You may request a return within 30 days after the package is delivered according to the carrier tracking record.
12. What condition must returned apparel be in?
Returned jerseys and sports apparel must be unworn, unwashed, unused, clean, odor-free, and in resalable condition. Items must include all original tags, labels, packaging, accessories, and included parts.
13. Can custom jerseys be returned?
Custom-made, personalized, printed-name, printed-number, or specially customized jerseys are not eligible for return or exchange unless there is a verified quality issue, production error, or wrong item received.
14. Who pays return shipping?
If the return is due to customer preference, wrong size selected, wrong color selected, change of mind, or an incorrect address provided by the customer, the customer is responsible for return shipping costs. If the issue is caused by our error, verified defect, wrong item, or confirmed damage on arrival, we may cover reasonable return shipping costs where applicable.
15. When will I receive my refund?
Approved refunds will be issued to the original payment method within 7 business days after approval. Your bank, card issuer, PayPal, Stripe, Klarna, Apple Pay, Google Pay, or payment provider may take additional time to post the refund.
16. What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Klarna, Apple Pay, Google Pay, and PayPal. Available payment methods may vary by device, location, browser, and checkout settings.
17. What currency do you use?
All prices, shipping fees, discounts, taxes, refunds, and order totals are processed in United States Dollars (USD). Your bank or payment provider may apply exchange rates or currency conversion fees for non-USD payment methods.
18. How do I contact customer support?
This website is operated by Exampleone. For order, shipping, payment, return, refund, or privacy questions, contact us at service@camdaro.com or +1 (417) 362-8742. Our company address is 1090 S Neosho Blvd Ste 1156, Neosho, MO 64850, US.